KFC Woodmead
Unclaimed Business
|1|8 Reviews (last 12 months)|This business does not respond to reviews
KFC Woodmead
Unclaimed Business
|1
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|8 Reviews
Oct '25 - Sep '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKZ
Kgomotso Z
1 reviews | Active since Aug 2015
7 Sept 2026, 11:16
Order Discrepancy & Customer Service Failure
I honestly don't appreciate how they handle issues. I ordered 10 Zinger wings and streetwise 2 on the KFC App on the 1st September. I received a link from Uber to track my order. Seemed like the driver went somewhere else first, but my ETA kept moving forward. When i finally received my order, I got 4 Zinger wings. Communicated this immediately on received REF no's as per usual and no feedback until today.
Helpful (0)
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Kgomotso Z
1 reviews | Active since Aug 2015
7 Sept 2026, 11:16
Order Discrepancy & Customer Service Failure
I honestly don't appreciate how they handle issues. I ordered 10 Zinger wings and streetwise 2 on the KFC App on the 1st September. I received a link from Uber to track my order. Seemed like the driver went somewhere else first, but my ETA kept moving forward. When i finally received my order, I got 4 Zinger wings. Communicated this immediately on received REF no's as per usual and no feedback until today.
0
Replies (0)PT
Precious T
1 reviews | Active since Aug 2019
19 May 2026, 12:11
2 for 2
I ordered a promo on Kfc online woodmead branch the pro said 2 for 2 strips box buddy and only 1 was delivered because in my understanding it was supposed to be 2 box buddy i called *** the customer care didnt know anything about this promo and i was told to call the store i did they said its 2 chicken pieces and 2 strips so i asked for a refund since i thought it was supposed to be 2 strips box buddy not one the lady by the name of Lerato said she cannot refund me since the food has arrived yet i am not happy with
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Precious T
1 reviews | Active since Aug 2019
19 May 2026, 12:11
2 for 2
I ordered a promo on Kfc online woodmead branch the pro said 2 for 2 strips box buddy and only 1 was delivered because in my understanding it was supposed to be 2 box buddy i called *** the customer care didnt know anything about this promo and i was told to call the store i did they said its 2 chicken pieces and 2 strips so i asked for a refund since i thought it was supposed to be 2 strips box buddy not one the lady by the name of Lerato said she cannot refund me since the food has arrived yet i am not happy with
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Replies (0)VH
Verushca H
1 reviews | Active since Apr 2026
13 Apr 2026, 13:48
Bad Service and Even worse food
I purchased food from KFC Woodmead through MR D. When I received the chicken it was slimy and had a rotten smell, i then took a picture and sent it to Mr D. I also ordered burger meals which we obviously would eat either because if the chicken was off what guarantee do you have. I spoke to the consultant of Mr D who sent me a R47 voucher and apologized, yet the store has not contacted me and my order was R185.00. I then asked them who would then pay for delivery and they told me they would credit my account with R50 which was done but the supposed voucher could not be used as it was never active. I am do disappointed in the poor service and bad food
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Verushca H
1 reviews | Active since Apr 2026
13 Apr 2026, 13:48
Bad Service and Even worse food
I purchased food from KFC Woodmead through MR D. When I received the chicken it was slimy and had a rotten smell, i then took a picture and sent it to Mr D. I also ordered burger meals which we obviously would eat either because if the chicken was off what guarantee do you have. I spoke to the consultant of Mr D who sent me a R47 voucher and apologized, yet the store has not contacted me and my order was R185.00. I then asked them who would then pay for delivery and they told me they would credit my account with R50 which was done but the supposed voucher could not be used as it was never active. I am do disappointed in the poor service and bad food
0
Replies (0)LR
Lelo R
1 reviews | Active since Feb 2026
5 Feb 2026, 14:40
KFC WOODMEAD WORST SERVICE IN THE HISTORY OF SERVICES
All I can say is sies!! The service is horrible the stuff are horrible people busy shouting at customers because they are slow. The one lady Lerato was busy telling the customer " wait you can see that I'm busy " while we have been waiting for the past 15mins to get our orders... Such horrible service I have experienced. They didn't even allow us to choose our pieces because we both the special streewise feast and imagine instead they only gave us white meat no drumstick no wing no thigh only 1 big breast and those small white pieces . So because we bought it on special it means we didn't pay for it? Please reshuffle your stuff this an upmarket area and deserve proper service with workers that want to work. We didn't even get serviettes just imagine with the amount of oil in the meat? So we had to use our clothes. Honestly disgusted
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Lelo R
1 reviews | Active since Feb 2026
5 Feb 2026, 14:40
KFC WOODMEAD WORST SERVICE IN THE HISTORY OF SERVICES
All I can say is sies!! The service is horrible the stuff are horrible people busy shouting at customers because they are slow. The one lady Lerato was busy telling the customer " wait you can see that I'm busy " while we have been waiting for the past 15mins to get our orders... Such horrible service I have experienced. They didn't even allow us to choose our pieces because we both the special streewise feast and imagine instead they only gave us white meat no drumstick no wing no thigh only 1 big breast and those small white pieces . So because we bought it on special it means we didn't pay for it? Please reshuffle your stuff this an upmarket area and deserve proper service with workers that want to work. We didn't even get serviettes just imagine with the amount of oil in the meat? So we had to use our clothes. Honestly disgusted
0
Replies (0)GS
Griffin S
1 reviews | Active since May 2022
31 Dec 2025, 00:32
Bad attitude
On the 28th December 2025,cI visited KFC Woodmead around 21:30. I was assisted by the lady, I think her name is Maria. I was told that they don't have chicken reason being they are about to close, they dont cook chicken. I told her if she doesn't assist me I will lay a formal complaint, that's when she took me seriously, and she was willing to assist me. I didn't place an order because of her bad attitude, and laziness. I jus vwonder jow many clients for they turn away because they are in a rush to knock off, I also noticed that the staff at the back they were already cleaning up before time. Please train your staff to treat customers with respect, and not find excuses not to assist because they want to go home. Thank you GKP Sibisi ***
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|Replies (0)GS
Griffin S
1 reviews | Active since May 2022
31 Dec 2025, 00:32
Bad attitude
On the 28th December 2025,cI visited KFC Woodmead around 21:30. I was assisted by the lady, I think her name is Maria. I was told that they don't have chicken reason being they are about to close, they dont cook chicken. I told her if she doesn't assist me I will lay a formal complaint, that's when she took me seriously, and she was willing to assist me. I didn't place an order because of her bad attitude, and laziness. I jus vwonder jow many clients for they turn away because they are in a rush to knock off, I also noticed that the staff at the back they were already cleaning up before time. Please train your staff to treat customers with respect, and not find excuses not to assist because they want to go home. Thank you GKP Sibisi ***
0
Replies (0)BZ
TS
Tamia S
1 reviews | Active since Nov 2025
26 Nov 2025, 16:37
See me no more at your store
The worst store experience ever. The service I received is enough for me to stop buying KFC all in all. The time that I wasted waiting for my order when they know very well they are busy debating amongst themselves. I ordered the Twister Black Friday special x 2 which is buy one get one free so in total I was supposed to get 4 Twisters and 3 Very Berry Krushers. When placing my order I added 2 twisters to my cart as the special says “buy one, get one free” so I bought 2 knowing I’ll get the other 2 free. I waited more than 30 minutes in the store with no resolution. When I asked for my refund, i received a response with an attitude “you’ll get your refund where you ordered - online” in sepedi. Absolutely atrocious service for a store I supported so much!!! Even if there was a system error, it shouldn’t be my problem!!!
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Tamia S
1 reviews | Active since Nov 2025
26 Nov 2025, 16:37
See me no more at your store
The worst store experience ever. The service I received is enough for me to stop buying KFC all in all. The time that I wasted waiting for my order when they know very well they are busy debating amongst themselves. I ordered the Twister Black Friday special x 2 which is buy one get one free so in total I was supposed to get 4 Twisters and 3 Very Berry Krushers. When placing my order I added 2 twisters to my cart as the special says “buy one, get one free” so I bought 2 knowing I’ll get the other 2 free. I waited more than 30 minutes in the store with no resolution. When I asked for my refund, i received a response with an attitude “you’ll get your refund where you ordered - online” in sepedi. Absolutely atrocious service for a store I supported so much!!! Even if there was a system error, it shouldn’t be my problem!!!
0
Replies (0)ZC
Zuleika C
1 reviews | Active since Nov 2025
20 Nov 2025, 14:07
BAD BAD BAD
If I could give them ZERO stars, I would, I ordered from them on Mr D, I ordered an All Star box, with zinger strips as well, when my order was delivered, I got a street wise 2 and the strips wasn't even zinger. This is pathetic and not the first time we've received bad service from this kfc.
Helpful (0)
|Replies (0)ZC
Zuleika C
1 reviews | Active since Nov 2025
20 Nov 2025, 14:07
BAD BAD BAD
If I could give them ZERO stars, I would, I ordered from them on Mr D, I ordered an All Star box, with zinger strips as well, when my order was delivered, I got a street wise 2 and the strips wasn't even zinger. This is pathetic and not the first time we've received bad service from this kfc.
0
Replies (0)