KFC Rustenburg
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
KFC Rustenburg
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|3 Reviews
May '26 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Rochelle W
1 reviews | Active since May 2021
25 Jul 2026, 08:27
POOREST SERVICE EVER!!!
Waited more than an hour & a half for our order after ordering on the Mr D app. Decided to drive to KFC Safari Gardens, Rustenburg, Northwest, ourselves. There were all the delivery guys waiting for orders. Some for more than 2 hours! And the KFC staff just ignores them. PS. These poor guys may only accept & attend to 1 order at a time. This is their way of providing for their own families and it seems like KFC's staff couldn't care less. People who don't go to the restaurants themselves like we did, give Mr D a bad rating while it's the restaurant's own staff who is pathetic! Even customers in the store & in the drive through were unhappy about the turnaround times for their orders. I would give KFC Safari Gardens ZERO out of 5 stars if I could! Poor, slow service. Sometimes arrogant staff members. Some do not even know how to talk, smile or make eye contact! Food's not always good. Sometimes you get old, dry, reheated chips or chicken. Mash & gravy seems more like watery potato soup. And one ALWAYS has to check your order because 9/10 times they left out something "by mistake"... How & why does KFC employ such untrained people who are not fit to work with people or food?! Doesn't help to complain to the manager either, because they think a freebie will make the bad service better somehow. We don't want freebies! We want good, fresh & fast KFC presented by friendly, competent people!
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Rochelle W
1 reviews | Active since May 2021
25 Jul 2026, 08:27
POOREST SERVICE EVER!!!
Waited more than an hour & a half for our order after ordering on the Mr D app. Decided to drive to KFC Safari Gardens, Rustenburg, Northwest, ourselves. There were all the delivery guys waiting for orders. Some for more than 2 hours! And the KFC staff just ignores them. PS. These poor guys may only accept & attend to 1 order at a time. This is their way of providing for their own families and it seems like KFC's staff couldn't care less. People who don't go to the restaurants themselves like we did, give Mr D a bad rating while it's the restaurant's own staff who is pathetic! Even customers in the store & in the drive through were unhappy about the turnaround times for their orders. I would give KFC Safari Gardens ZERO out of 5 stars if I could! Poor, slow service. Sometimes arrogant staff members. Some do not even know how to talk, smile or make eye contact! Food's not always good. Sometimes you get old, dry, reheated chips or chicken. Mash & gravy seems more like watery potato soup. And one ALWAYS has to check your order because 9/10 times they left out something "by mistake"... How & why does KFC employ such untrained people who are not fit to work with people or food?! Doesn't help to complain to the manager either, because they think a freebie will make the bad service better somehow. We don't want freebies! We want good, fresh & fast KFC presented by friendly, competent people!
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Nthabiseng M
1 reviews | Active since Jun 2026
27 Jun 2026, 18:34
Q-Skip is not serving its purpose
I made a Q-skip order online at KFC in Rustenburg and upon my arrival to collect my order I got told that they are assisting customer with slips first and that I should wait. As it happens, I am not going to get called to the front like everyone else to collect my order, which means I have to wait long enough for the server to decide if she wants to assist me or not. There needs to be an option to cancel an order in this instance because I am dissatisfied with the service and attitude from both the server and the lies KFC is purporting with this Q-skip option. You will wait until you are not hungry anymore.
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Nthabiseng M
1 reviews | Active since Jun 2026
27 Jun 2026, 18:34
Q-Skip is not serving its purpose
I made a Q-skip order online at KFC in Rustenburg and upon my arrival to collect my order I got told that they are assisting customer with slips first and that I should wait. As it happens, I am not going to get called to the front like everyone else to collect my order, which means I have to wait long enough for the server to decide if she wants to assist me or not. There needs to be an option to cancel an order in this instance because I am dissatisfied with the service and attitude from both the server and the lies KFC is purporting with this Q-skip option. You will wait until you are not hungry anymore.
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Palesa L
1 reviews | Active since Feb 2023
5 May 2026, 09:11
KFC - they don't take accountability for customer experience
I lodged a complaint about the poor service I received at Rustenburg KFC two months ago, but I have not received any follow-up. I was charged twice for one meal, and despite raising the issue, nothing appears to have been done. I am very disappointed by the lack of response and accountability. As a customer, I expected better service and at the very least an update on how this matter would be resolved. This experience has left me disappointed in KFC as a brand.
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Palesa L
1 reviews | Active since Feb 2023
5 May 2026, 09:11
KFC - they don't take accountability for customer experience
I lodged a complaint about the poor service I received at Rustenburg KFC two months ago, but I have not received any follow-up. I was charged twice for one meal, and despite raising the issue, nothing appears to have been done. I am very disappointed by the lack of response and accountability. As a customer, I expected better service and at the very least an update on how this matter would be resolved. This experience has left me disappointed in KFC as a brand.
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