Refund

Been waiting for my order for over a week at KFC.Wrote to them and got no response decided to go to the store i placed my order and asked for the manager.She continued doing whatever she was doing and i stood there like a clown eventually she decided to attend to me no apology no nothing.My order is still not available due to them not having meat asked for my refund as i placed the order on the 29th and just like the people above her who never attended to my query she also didnt listen