NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About KFC Greenstone
How is KFC Greenstone rated on Hellopeter?
Hellopeter has tracked KFC Greenstone across 4 reviews. KFC Greenstone hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used KFC Greenstone? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2026
Terrible service
I honestly think that KFC needs to shut down, the service is diabolic and disgusting. This is the 4th time getting terrible service and out of these times I end up not even buying anything because they always don't have this or that. I would appreciate if someone gets back to me about this.
1 reviews | Active since Sept 2026
Terrible service
I honestly think that KFC needs to shut down, the service is diabolic and disgusting. This is the 4th time getting terrible service and out of these times I end up not even buying anything because they always don't have this or that. I would appreciate if someone gets back to me about this.
1 reviews | Active since Apr 2014
Horrible drive through service from staff
I drove to this KFC branch tonight with my wife and my two year old daughter to buy food via the drive through and the service we received was absolutely terrible. I wanted to order 2 separate meals with two separate payments and was told it's not possible, in a polite manner I advised the teller that it is possible as I do it all the time, they asked us to drive to the window where we were supposed to make payment and I was told the same thing than I asked for the manager who ended up shutting the window and asking the cars behind me to reverse. We waited patiently for about 10 minutes with no help and ended up driving to KFC Terenure where we were assisted with our order and guess what... it wasn't an issue to make 2 separate payments as usual. I'm so disgusted and I hope upper level management is aware of the poor service in that branch.
1 reviews | Active since Apr 2014
Horrible drive through service from staff
I drove to this KFC branch tonight with my wife and my two year old daughter to buy food via the drive through and the service we received was absolutely terrible. I wanted to order 2 separate meals with two separate payments and was told it's not possible, in a polite manner I advised the teller that it is possible as I do it all the time, they asked us to drive to the window where we were supposed to make payment and I was told the same thing than I asked for the manager who ended up shutting the window and asking the cars behind me to reverse. We waited patiently for about 10 minutes with no help and ended up driving to KFC Terenure where we were assisted with our order and guess what... it wasn't an issue to make 2 separate payments as usual. I'm so disgusted and I hope upper level management is aware of the poor service in that branch.
1 reviews | Active since May 2022
Appalling service
On the 28th December 2025, I went to KFC Greenstone the one opposite Tiger Wheel and Tyre. I was in their drive thru. I waited there for over an hour waiting to place my order. The time was around 22:30. When I eventually got to the window to collect my order, zi asked the lady who was assisting us why is it taking so long, she told me that there's only two of them on duty. She didn't have her name tag on, when I asked her name, she just looked at me, and she never gave her name. I do understand that is holiday season, they want to give their staff time off to spend with their families. On the other hand they are compromising the service and putting us customers at risk for waiting in a queue outside for a long time. Im mentioning that because there was a guy who was loitering around there by the drive thru. It was scary because we didn't know who was this guy and his intentions. When I got my order the meat was cold, I thought maybe the meats was in the stove hence the long wait. I mus say the service there was appalling, and it was not the first time receiving poor service in that particular store, especially in the drive thru. I hope next time when I visit your store, the service will have improved. Im sure it won't be anytime soon. I was traumatized. Kind regards GKP Sibisi ***
1 reviews | Active since May 2022
Appalling service
On the 28th December 2025, I went to KFC Greenstone the one opposite Tiger Wheel and Tyre. I was in their drive thru. I waited there for over an hour waiting to place my order. The time was around 22:30. When I eventually got to the window to collect my order, zi asked the lady who was assisting us why is it taking so long, she told me that there's only two of them on duty. She didn't have her name tag on, when I asked her name, she just looked at me, and she never gave her name. I do understand that is holiday season, they want to give their staff time off to spend with their families. On the other hand they are compromising the service and putting us customers at risk for waiting in a queue outside for a long time. Im mentioning that because there was a guy who was loitering around there by the drive thru. It was scary because we didn't know who was this guy and his intentions. When I got my order the meat was cold, I thought maybe the meats was in the stove hence the long wait. I mus say the service there was appalling, and it was not the first time receiving poor service in that particular store, especially in the drive thru. I hope next time when I visit your store, the service will have improved. Im sure it won't be anytime soon. I was traumatized. Kind regards GKP Sibisi ***