Poor Service delivery KFC Fontaine Plaza Protea Glen

Poor Service! I ddnt receive my order and KFC is not even interested in assisting with this matter. I placed an order and when I tried to contact the driver who was tasked with delivery, phone went to voicemail, so I tried the KFC Fontaine plaza number and was placed on hold with nobody there to help me with this issue - I'm soo annoyed cause now I ddnt receive my order and no one wants to help me. Poor customer service and experience! I want my refund and I'll take my business elsewhere