KFC Canalwalk
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
KFC Canalwalk
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZL
Zubenathi L
1 reviews | Active since Jul 2026
3 Jul 2026, 23:19
Bad experience,negligence &bad customer e
I waited for more than 30 minutes without help decided to go check when I check they lost my my order no called my number but the order was lost and they asked me to wait,I waited another 20 minutes with no feedback when they finally provided me with another order the meat was raw ,I am so disappointed basically I waited for 45 max before I could get my order
Helpful (0)
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Zubenathi L
1 reviews | Active since Jul 2026
3 Jul 2026, 23:19
Bad experience,negligence &bad customer e
I waited for more than 30 minutes without help decided to go check when I check they lost my my order no called my number but the order was lost and they asked me to wait,I waited another 20 minutes with no feedback when they finally provided me with another order the meat was raw ,I am so disappointed basically I waited for 45 max before I could get my order
0
Replies (0)RK
Remano K
1 reviews | Active since May 2025
18 Feb 2026, 21:30
Service is putrid
Is this what they call customer service I called at 20:45 and spoke to a Gentleman Tumelo I asked if I could do a phone order he stated unfortunately not and I understood his pov I asked would it be possible if I can reserve a streetwise two then I’ll pay when I arrive cause im rushing for my transportation to get home he state and I QUOTED “Its okay it’s fine I’ll do that” not to arrive at the store where this undereducated little girl who doesn’t seem she has grade 10 who also doesn’t know how to address customers it’s ten mins not addressing me by let me get Tumello quickly is this what kernel Kentucky died for to see how these undereducated employes treat people how many people gets treated im also in the service industry and I treat my customers with respect and pride you need to make this right all Africans no white colored nor Muslim I expect a immediate response and I will be posting this on all platforms
Helpful (0)
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Remano K
1 reviews | Active since May 2025
18 Feb 2026, 21:30
Service is putrid
Is this what they call customer service I called at 20:45 and spoke to a Gentleman Tumelo I asked if I could do a phone order he stated unfortunately not and I understood his pov I asked would it be possible if I can reserve a streetwise two then I’ll pay when I arrive cause im rushing for my transportation to get home he state and I QUOTED “Its okay it’s fine I’ll do that” not to arrive at the store where this undereducated little girl who doesn’t seem she has grade 10 who also doesn’t know how to address customers it’s ten mins not addressing me by let me get Tumello quickly is this what kernel Kentucky died for to see how these undereducated employes treat people how many people gets treated im also in the service industry and I treat my customers with respect and pride you need to make this right all Africans no white colored nor Muslim I expect a immediate response and I will be posting this on all platforms
0
Replies (0)RK
Rudy K
1 reviews | Active since Apr 2015
26 Nov 2025, 11:34
"All Star Box" meal rip-off
I feel so cheated after paying R75 for the "All Star Box" meal from KFC. The burger is extremely small and does not resemble the image of the burger presented by KFC. The pieces of chicken with the wings were also tiny, and there were tiny chips. This meal is definitely NOT worth R75 at all. Do NOT order the "All Star Box" meal from KFC. It's a rip-off.
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Rudy K
1 reviews | Active since Apr 2015
26 Nov 2025, 11:34
"All Star Box" meal rip-off
I feel so cheated after paying R75 for the "All Star Box" meal from KFC. The burger is extremely small and does not resemble the image of the burger presented by KFC. The pieces of chicken with the wings were also tiny, and there were tiny chips. This meal is definitely NOT worth R75 at all. Do NOT order the "All Star Box" meal from KFC. It's a rip-off.
0
Replies (0)MS
Msimelelo S
1 reviews | Active since May 2014
3 Oct 2025, 22:39
KFC Canal Walk Drive Through Shocking Service
Received the most disgusting service from staff at KFC canal walk drive through, firstly they got my order wrong and the lady at the window had an attitude once I pointed this out to her she proceeded to attempt to correct the order and again got it wrong, which I only noticed once I arrived at home. The staff member in question refused to apologize for her error and proceeded to move away from the window and allow her fellow folk to cover for her. When I requested to speak to a manager I was sent from pillar to post by the staff as if it was a joke and I was given several incorrect names. The staff member that eventually claimed to be the manger sad her name is Mary and the staff members name who was exceptionally rude gave multiple names from Amanda to Joyce and then said it something else which clearly wasn’t her name, none of the staff members had name badges on and I was lead to believe that this standard procedure. The run around seemed to be an obvious tactic well rehe****d by the staff at the KFC branch. This is not the first occasion I’ve received horrible service at this specific KFC drive through. Last time I was a the very same drive through they requested I park in the parking lot and had to wait 30 mins for me meal. Lesson learnt never ever use KFC Canal Walk drive through
Helpful (0)
|Replies (0)MS
Msimelelo S
1 reviews | Active since May 2014
3 Oct 2025, 22:39
KFC Canal Walk Drive Through Shocking Service
Received the most disgusting service from staff at KFC canal walk drive through, firstly they got my order wrong and the lady at the window had an attitude once I pointed this out to her she proceeded to attempt to correct the order and again got it wrong, which I only noticed once I arrived at home. The staff member in question refused to apologize for her error and proceeded to move away from the window and allow her fellow folk to cover for her. When I requested to speak to a manager I was sent from pillar to post by the staff as if it was a joke and I was given several incorrect names. The staff member that eventually claimed to be the manger sad her name is Mary and the staff members name who was exceptionally rude gave multiple names from Amanda to Joyce and then said it something else which clearly wasn’t her name, none of the staff members had name badges on and I was lead to believe that this standard procedure. The run around seemed to be an obvious tactic well rehe****d by the staff at the KFC branch. This is not the first occasion I’ve received horrible service at this specific KFC drive through. Last time I was a the very same drive through they requested I park in the parking lot and had to wait 30 mins for me meal. Lesson learnt never ever use KFC Canal Walk drive through
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Replies (0)