KFC Alan Paton
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
KFC Alan Paton
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|1 Reviews
Apr '26 - Sep '26
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Recent reviews (1)
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Tia T
1 reviews | Active since Jun 2016
7 Apr 2026, 20:27
KFC ALAN PATON
KFC KFC - I am writing to express my deep dissatisfaction with the service I received at KFC Alan Paton today. My family and I placed an order at 17:47. Only at 18:13 which is more than 25 minutes later 😔 were we informed that the items we ordered were out of stock. This delay was completely unacceptable. Had we been told upfront, we could have cancelled immediately and collected our other food orders for my husband’s birthday celebration while they were still hot. To make matters worse, drive‑thru customers were being served ahead of those of us who had already placed orders inside the store. This created an unfair and frustrating experience for everyone waiting. It is extremely disheartening, especially on a special occasion. At the very least, the store should have clear signage or kiosk notifications indicating when items are out of stock so customers can make informed decisions before paying and waiting. This experience ruined what should have been a smooth birthday celebration. KFC Alan Paton needs to urgently improve communication, stock transparency, and fairness in serving customers.
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Tia T
1 reviews | Active since Jun 2016
7 Apr 2026, 20:27
KFC ALAN PATON
KFC KFC - I am writing to express my deep dissatisfaction with the service I received at KFC Alan Paton today. My family and I placed an order at 17:47. Only at 18:13 which is more than 25 minutes later 😔 were we informed that the items we ordered were out of stock. This delay was completely unacceptable. Had we been told upfront, we could have cancelled immediately and collected our other food orders for my husband’s birthday celebration while they were still hot. To make matters worse, drive‑thru customers were being served ahead of those of us who had already placed orders inside the store. This created an unfair and frustrating experience for everyone waiting. It is extremely disheartening, especially on a special occasion. At the very least, the store should have clear signage or kiosk notifications indicating when items are out of stock so customers can make informed decisions before paying and waiting. This experience ruined what should have been a smooth birthday celebration. KFC Alan Paton needs to urgently improve communication, stock transparency, and fairness in serving customers.
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