AJ
Adriana J
1 reviews | Active since Dec 2009
13 Mar 2025, 13:12
Worst of the worst
Anyone reading this I would like to do a mass complaint to the ombudsman, please send me all your complaints to ***
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Replies (2)0
Replies (2)
Key Health Medical Aid's replyOfficial
13 Mar 2025, 15:56Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply13 Mar 2025, 15:56
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
14 Mar 2025, 11:06Dear Adriana J
We confirm your comment was referred to our Clinical department (NDC).
The Clinical department provided detailed feedback to your query on 2025/03/13. Whilst we do understand the feelings when your expectations cannot be met, the Scheme must remain consistent and treat all members strictly according to the Rules of the Scheme, approved by The Council for Medical Schemes
We confirm your comment was referred to our Clinical department (NDC).
The Clinical department provided detailed feedback to your query on 2025/03/13. Whilst we do understand the feelings when your expectations cannot be met, the Scheme must remain consistent and treat all members strictly according to the Rules of the Scheme, approved by The Council for Medical Schemes
KeyHealth will no longer be engaging on the issue on Hellopeter.
Your reference number is wf_***
For any other enquiries kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require client services/preauth/membership or call Client Services on Tel: ***.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply14 Mar 2025, 11:06
Official
Dear Adriana J
We confirm your comment was referred to our Clinical department (NDC).
The Clinical department provided detailed feedback to your query on 2025/03/13. Whilst we do understand the feelings when your expectations cannot be met, the Scheme must remain consistent and treat all members strictly according to the Rules of the Scheme, approved by The Council for Medical Schemes
We confirm your comment was referred to our Clinical department (NDC).
The Clinical department provided detailed feedback to your query on 2025/03/13. Whilst we do understand the feelings when your expectations cannot be met, the Scheme must remain consistent and treat all members strictly according to the Rules of the Scheme, approved by The Council for Medical Schemes
KeyHealth will no longer be engaging on the issue on Hellopeter.
Your reference number is wf_***
For any other enquiries kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require client services/preauth/membership or call Client Services on Tel: ***.
Sincerely,
The KeyHealth team