NM
Nompumelelo M

1 reviews | Active since May 2013

05 Aug 2024, 18:32

Worst medical aid

I am so disappointed in this company. The client service and communication is bad. Even when you complain - nobody cares enough to even ask for further details. Worst medical aid, and I regret moving to them.

0
Replies (3)
Key Health Medical Aid
Key Health Medical Aid's reply06 Aug 2024, 09:20
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/ 
Key Health Medical Aid
Key Health Medical Aid's reply06 Aug 2024, 09:43
Official
Dear Nompumelelo M

We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.

We will respond to you soon.

Reference:   wf_*** 

Sincerely,

The KeyHealth team 
Key Health Medical Aid
Key Health Medical Aid's reply07 Aug 2024, 10:56
Official
 
Dear Nompumelelo M,
 
Kindly refer to the feedback e-mailed to you earlier today, 2024/08/07.    
 
KeyHealth will no longer be engaging on the issue on Hellopeter, as all the relevant information has been provided to you.
 
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
 
Sincerely,

The KeyHealth team