CM
CHARMAIGNE M

1 reviews | Active since Aug 2018

12 Oct 2021, 11:11

worst medical aid

Hi i am also very upset with keyhealth medical aid i was meant to go for a procedure on the 11 October 2021 i phoned for auth on the 24 august 2021 already and still today i have no feedback from this useless medical aid you can try phoning them you will hold on for 30 mins to speak to a supervisor and NO one will answer the phone. what a waste of money i have spent on this medical aid for the past 8 months R3666 a month.=R29328.00 and i cant even use my socalled medical aid. i would not recommed this medical aid to anyone. time and money wasted for sure.

0
Replies (3)
Key Health Medical Aid
Key Health Medical Aid's reply12 Oct 2021, 11:29
Official
 Dear Charmaigne Muller. 

We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention. The comment has been referred to our Non-disclosure department, to come in contact with you soon. 

Sincerely, 

The KeyHealth team 

 

CM
CHARMAIGNE M's update12 Oct 2021, 14:31
Reviewer Update
always very quick to defend themselves but still no concrete answer.
Key Health Medical Aid
Key Health Medical Aid's reply12 Oct 2021, 14:34
Official
Dear Charmaigne,  

As I mentioned in my previous response to you, your comment has been referred to our NDC department, they will come in contact with you.

Sincerely, 

The KeyHealth team