DP
Desire P

1 reviews | Active since Nov 2012

29 Jun 2021, 11:51

Worst Experience

Testing positive for Covid is already a shock an scares you but KeyHealth just made the experience much worse by offering absolutely NO support. No communication. ANd paying the bare minimum. I will be moving Medical Aids as soon as possible As they have proved that in times of crisis they definately do not have you covered.

0
Replies (2)
Key Health Medical Aid
Key Health Medical Aid's reply29 Jun 2021, 11:58
Official
Dear Desire

We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention. We will be in contact soon to discuss the issue.

Sincerely,

The KeyHealth team

Key Health Medical Aid
Key Health Medical Aid's reply29 Jun 2021, 12:24
Official
Dear Desire,

I would like to inform you that someone from our Disease Risk Management department, will come in contact with you.

Sincerely,

The KeyHealth team