MS
Marthinus S
1 reviews | Active since Feb 2023
23 Feb 2023, 13:45
USELESS Key health
Warning. This is the most useless medical service you can get. do not use them. my wife was in a accident and transported to a network hospital that are listed on there refrence list. she had a spinal back injury and needed a orperation to prevent her beeing paralized. this medical aid does not suport emergancy's they refuce to pay there own prefrence of hospital refuse to pay the dokter and services. now she is sitting at home with all of this bills and still need the operation but they do not want to pay becaurs this kind of injury are not an emergency according to there review. useless
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Replies (3)
Key Health Medical Aid's replyOfficial
23 Feb 2023, 14:06Dear Marthinus Snyders
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention. We will come in contact with you soon.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply23 Feb 2023, 14:06
Official
Dear Marthinus Snyders
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention. We will come in contact with you soon.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
28 Feb 2023, 09:37 Dear Marthinus Snyders
Your comment has been referred to the clinical department, to investigate and for a response. We will come in contact with you as soon as it has been finalized.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply28 Feb 2023, 09:37
Official
Dear Marthinus Snyders
Your comment has been referred to the clinical department, to investigate and for a response. We will come in contact with you as soon as it has been finalized.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
28 Feb 2023, 11:03Dear Martinus Snyders
Thank you for allowing us the time to investigate your concerns.
Our clinical department will respond to you via e-mail with a feedback response.
For any further/other enquiries kindly forward your e-mail to *** or call *** or log into the chatline on www.keyhealthmedical.co.za
Our clinical department will respond to you via e-mail with a feedback response.
For any further/other enquiries kindly forward your e-mail to *** or call *** or log into the chatline on www.keyhealthmedical.co.za
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply28 Feb 2023, 11:03
Official
Dear Martinus Snyders
Thank you for allowing us the time to investigate your concerns.
Our clinical department will respond to you via e-mail with a feedback response.
For any further/other enquiries kindly forward your e-mail to *** or call *** or log into the chatline on www.keyhealthmedical.co.za
Our clinical department will respond to you via e-mail with a feedback response.
For any further/other enquiries kindly forward your e-mail to *** or call *** or log into the chatline on www.keyhealthmedical.co.za
Sincerely,
The KeyHealth team