1 reviews | Active since Mar 2020
URGENT!!!!!!! MEMBERSHIP TERMINATED WHILST PREGNANT!!!!!!
I urgently need someones help regarding this very urgent matter please.
I joined Keyhealth medical scheme on 01/12/2019. When I app**** for this membership, it was immediately approved without any waiting periods and my membership immediately started in December. On 11/01/2020 I went to my doctor who confirmed that I was pregnant and I immediately let Keyhealth know. On 20/01/2020 the scheme requested non-disclosure forms be filled out from every doctor we been to from 2018 apparently because I haven't been with Keyhealth for the past year they need this information (Keeping in mind this was never mentioned when I did the application or when I started the membership). Since then I followed up almost everyday because I needed the maternity benefits obviously. On 06/03/2020 Keyhealth got back to me with a letter stating that they are terminating my membership with immediate effect from inception date due to the fact that I never disclosed all medical conditions.
Please let me firstly say that my fiance and I do not have any medical conditions, chronic illnesses or disabilities. I honestly did not know that every time I saw my GP I was suppose to state that on the application because I never had this issue with any other medical aid before. Obviously Keyhealth would do anything to not pay for my maternity benefits.
Please bare in mind now that I am 18 weeks pregnant and due in August. I cannot get another medical aid because I'm already pregnant obviously. I am now stuck with medical bills of about R55k just for the birth of my child excluding the doctors consults.
How can a medical aid even do this to someone especially one thats expecting a child and relies on the medical aid for these reasons especially. Even if I was put on a 3 month waiting period that would have been fine but to completely terminate my membership knowing I am pregnant and knowing very well no other medical aid will pay for this is completely heartless!!!!!
Please can someone help me out here.
Kindly note that you will be contacted to resolve this matter.
Thank you,
Kindly note that you will be contacted to resolve this matter.
Thank you,
