ZZ
Zandile Z

1 reviews | Active since Apr 2022

22 Apr 2025, 16:34

Unhappy clients

Keyhealth is very bad in communication.i have been trying to communicate with them on their app and on WhatsApp but their constant will just close the chat without saying anything..I’m very unhappy with this company and it’s been a while now.

0
Replies (3)
Key Health Medical Aid
Key Health Medical Aid's reply23 Apr 2025, 12:49
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/


Key Health Medical Aid
Key Health Medical Aid's reply23 Apr 2025, 12:51
Official
Dear Zandile
 
We regret to hear about your negative experience.
 
We will thoroughly investigate your comment and get back to you with a response.

Your reference is:  wf_***
 
Sincerely, 
The KeyHealth team 
Key Health Medical Aid
Key Health Medical Aid's reply25 Apr 2025, 16:41
Official
Dear Zandile

We refer to your comment and confirm that feedback was provided to you on 2025/04/24.

KeyHealth will no longer be engaging on the issue on Hellopeter.

For any other enquiries, kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require, client services/preauth/membership or call Client Services on 
Tel: ***
 
Sincerely, 
The KeyHealth team