1 reviews | Active since Sept 2026
The worst medical aid ever
The one star is a gift since I can’t give them zero stars .2 of my siblings use this medical aid and they are unhappy, they are currently sending my brother from pillar to post with regards to releasing funds so that his wife can go deliver, mind you the delivery date has passed . We have opted for public hospital and yet my brother is paying medical aid . We phone different people and they request different documents . There was also no clear communication about the turn around time for response . The agents we speak to do not even care. It is very frustrating. No one seems to know what is happening to my brothers file , they request for something and we call and get someone different and they request for the same document which was sent .
The Scheme has been in constant communication with the member in this regard.
Whilst we do understand the feelings of members when their expectations cannot be met, the Scheme must remain consistent and treat all members strictly according to the Rules of the Scheme, approved by The Council for Medical Schemes.
The Scheme has been in constant communication with the member in this regard.
Whilst we do understand the feelings of members when their expectations cannot be met, the Scheme must remain consistent and treat all members strictly according to the Rules of the Scheme, approved by The Council for Medical Schemes.