AM
Andrew M

1 reviews | Active since Jul 2022

01 Apr 2025, 11:06

Still withholding financial information

Dear Keyhealth, I see you are still deliberately withholding financial information (exact prosthesis benefits) from your members. (see earlier reviews) Not very transparent for a financial services company, in fact I would venture to call it obscure and deceptive behavior. And it only adds to additional admin and emails, which WE have to then follow up with the scheme.

0
Replies (1)
Key Health Medical Aid
Key Health Medical Aid's reply01 Apr 2025, 11:29
Official
Dear Andrew M,

Kindly refer to the e-mail sent to you in this regard, we await your feedback. 

Your reference number to be used is:  wf_***. 

KeyHealth will no longer be engaging on the issue, on Hellopeter.

For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***

Sincerely, 

The KeyHealth team