ES
Ernest S
1 reviews | Active since Sept 2023
12 Mar 2024, 10:46
Stay away please
Please stay away since me and my wife went over to them problems for example our house docter send my wife to hoslital and i pushed her in with wheelchairs (no waiting period) they refused then all medicals and also wy wife cateracts were declined due to investigation mine as well They want one after another report of privios medical and we did send it then it is something else Bills piling up We declaired our medical uor medical histery and they exempt us with no 12 months waiting period only 3 months and that is over i also got Ligelwise on them but they still playing games
Helpful (0)
Replies (9)0
Replies (9)
Key Health Medical Aid's replyOfficial
12 Mar 2024, 11:15https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply12 Mar 2024, 11:15
Official
https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
12 Mar 2024, 11:19Dear Ernest S
We regret to hear about your negative experience.
The comment will be investigated, and we will respond back to you.
Reference no: ***
Sincerely,
The KeyHealth team
We regret to hear about your negative experience.
The comment will be investigated, and we will respond back to you.
Reference no: ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply12 Mar 2024, 11:19
Official
Dear Ernest S
We regret to hear about your negative experience.
The comment will be investigated, and we will respond back to you.
Reference no: ***
Sincerely,
The KeyHealth team
We regret to hear about your negative experience.
The comment will be investigated, and we will respond back to you.
Reference no: ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
12 Mar 2024, 11:22Dear Ernest S
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes.
Your comment has been referred to the clinical department (non-disclosures) for a feedback response.
Sincerely,
The KeyHealth team
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes.
Your comment has been referred to the clinical department (non-disclosures) for a feedback response.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply12 Mar 2024, 11:22
Official
Dear Ernest S
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes.
Your comment has been referred to the clinical department (non-disclosures) for a feedback response.
Sincerely,
The KeyHealth team
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes.
Your comment has been referred to the clinical department (non-disclosures) for a feedback response.
Sincerely,
The KeyHealth team
ES
Ernest S's updateReviewer Update
12 Mar 2024, 11:24Lets wait and see if they will come back
ES
Ernest S's update12 Mar 2024, 11:24
Reviewer Update
Lets wait and see if they will come back
Key Health Medical Aid's replyOfficial
12 Mar 2024, 11:32Dear Ernest S,
We take note of your comment.
Sincerely,
The KeyHealth team
We take note of your comment.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply12 Mar 2024, 11:32
Official
Dear Ernest S,
We take note of your comment.
Sincerely,
The KeyHealth team
We take note of your comment.
Sincerely,
The KeyHealth team
ES
Ernest S's updateReviewer Update
12 Mar 2024, 11:49Tank you always at non disclosure or under investigation
ES
Ernest S's update12 Mar 2024, 11:49
Reviewer Update
Tank you always at non disclosure or under investigation
Key Health Medical Aid's replyOfficial
12 Mar 2024, 16:26Dear Ernest S,
We received a response from the clinical department that they are still waiting for outstanding information, as requested on 2024/03/07.
The outstanding requirements were sent to you again, just now.
Sincerely,
The KeyHealth team
We received a response from the clinical department that they are still waiting for outstanding information, as requested on 2024/03/07.
The outstanding requirements were sent to you again, just now.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply12 Mar 2024, 16:26
Official
Dear Ernest S,
We received a response from the clinical department that they are still waiting for outstanding information, as requested on 2024/03/07.
The outstanding requirements were sent to you again, just now.
Sincerely,
The KeyHealth team
We received a response from the clinical department that they are still waiting for outstanding information, as requested on 2024/03/07.
The outstanding requirements were sent to you again, just now.
Sincerely,
The KeyHealth team
ES
Ernest S's updateReviewer Update
12 Mar 2024, 16:53They are sending the same emails over and over then we phoned Keyhealth on 5 Feb 2024 and they sead they got al documents now they want clinical records that we already send
The Council for Medical Schemes (CMS) is a statutory body established by the Medical Schemes Act (131 of 1998) to provide regulatory supervision of private health financing through medical schemes. The CMS regulates all medical schemes in South Africa. Its role includes: protecting and educating the public with regard to medical schemes; assessing and registration of scheme rules and benefits; handling complaints and disputes between the public and medical schemes; ensuring that schemes comply with the Act and maintain a high standard of governance and management; and working with the Department of Health regarding regulatory and policy interventions
The Council for Medical Schemes (CMS) is a statutory body established by the Medical Schemes Act (131 of 1998) to provide regulatory supervision of private health financing through medical schemes. The CMS regulates all medical schemes in South Africa. Its role includes: protecting and educating the public with regard to medical schemes; assessing and registration of scheme rules and benefits; handling complaints and disputes between the public and medical schemes; ensuring that schemes comply with the Act and maintain a high standard of governance and management; and working with the Department of Health regarding regulatory and policy interventions
ES
Ernest S's update12 Mar 2024, 16:53
Reviewer Update
They are sending the same emails over and over then we phoned Keyhealth on 5 Feb 2024 and they sead they got al documents now they want clinical records that we already send
The Council for Medical Schemes (CMS) is a statutory body established by the Medical Schemes Act (131 of 1998) to provide regulatory supervision of private health financing through medical schemes. The CMS regulates all medical schemes in South Africa. Its role includes: protecting and educating the public with regard to medical schemes; assessing and registration of scheme rules and benefits; handling complaints and disputes between the public and medical schemes; ensuring that schemes comply with the Act and maintain a high standard of governance and management; and working with the Department of Health regarding regulatory and policy interventions
The Council for Medical Schemes (CMS) is a statutory body established by the Medical Schemes Act (131 of 1998) to provide regulatory supervision of private health financing through medical schemes. The CMS regulates all medical schemes in South Africa. Its role includes: protecting and educating the public with regard to medical schemes; assessing and registration of scheme rules and benefits; handling complaints and disputes between the public and medical schemes; ensuring that schemes comply with the Act and maintain a high standard of governance and management; and working with the Department of Health regarding regulatory and policy interventions
Key Health Medical Aid's replyOfficial
13 Mar 2024, 14:25Dear Ernest S,
KeyHealth will no longer be engaging on the issue on Hellopeter, all the relevant information has been submitted to you yesterday on outstanding requirements.
For any other enquiries kindly call the Client services on ***or send your comments to *** or you may log on the chatlines on www.keyhealthmedical.co.za
Sincerely,
The KeyHealth team
KeyHealth will no longer be engaging on the issue on Hellopeter, all the relevant information has been submitted to you yesterday on outstanding requirements.
For any other enquiries kindly call the Client services on ***or send your comments to *** or you may log on the chatlines on www.keyhealthmedical.co.za
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply13 Mar 2024, 14:25
Official
Dear Ernest S,
KeyHealth will no longer be engaging on the issue on Hellopeter, all the relevant information has been submitted to you yesterday on outstanding requirements.
For any other enquiries kindly call the Client services on ***or send your comments to *** or you may log on the chatlines on www.keyhealthmedical.co.za
Sincerely,
The KeyHealth team
KeyHealth will no longer be engaging on the issue on Hellopeter, all the relevant information has been submitted to you yesterday on outstanding requirements.
For any other enquiries kindly call the Client services on ***or send your comments to *** or you may log on the chatlines on www.keyhealthmedical.co.za
Sincerely,
The KeyHealth team