TT
TRUTH T
1 reviews | Active since Nov 2017
20 Feb 2024, 10:48
stay away
Stay away - 8 calls later and still no answer - call centre agents are useless - constant battle to get anything done with this medical aid - you will have a heart attack dealing with this place !!!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Key Health Medical Aid's replyOfficial
20 Feb 2024, 15:37Key Health Medical Aid's reply20 Feb 2024, 15:37
Official
Key Health Medical Aid's replyOfficial
20 Feb 2024, 15:49Dear Truth T
We regret to hear about your negative experience.
The letter requested was sent to you.
You confirmed that you received the correct information.
The letter requested was sent to you.
You confirmed that you received the correct information.
As discussed telephonically with you, the matter regarding the consultants will be referred to our HOD to investigate.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply20 Feb 2024, 15:49
Official
Dear Truth T
We regret to hear about your negative experience.
The letter requested was sent to you.
You confirmed that you received the correct information.
The letter requested was sent to you.
You confirmed that you received the correct information.
As discussed telephonically with you, the matter regarding the consultants will be referred to our HOD to investigate.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
26 Feb 2024, 08:25Dear Truth T
Should you have any further or other enquiries, kindly contact us on *** or log in on the chatlines (www.keyhealthmedical.co.za) or forward your e-mails to ***.
Sincerely,
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply26 Feb 2024, 08:25
Official
Dear Truth T
Should you have any further or other enquiries, kindly contact us on *** or log in on the chatlines (www.keyhealthmedical.co.za) or forward your e-mails to ***.
Sincerely,
Sincerely,
The KeyHealth team