AC
Ambra C
1 reviews | Active since Jul 2017
05 Aug 2020, 16:06
Shocking Customer Service and Incompetence
I am absolutely shocked with KeyHealth. I have an outstanding claim from beginning of JULY 2020 for over R4000. They refuse to pay my claim, making excuses of premiums in the future that have not been paid. I have never experienced such poor customer service and highest level of incompetence. I would not recommend this scheme as they do not even return your calls or emails.
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Replies (1)Key Health Medical Aid's replyOfficial
06 Oct 2020, 07:30Good day,
Please provide us with you member number and contact details in order for us to assist you in this matter.
Thank you,
Please provide us with you member number and contact details in order for us to assist you in this matter.
Thank you,
Key Health Medical Aid's reply06 Oct 2020, 07:30
Official
Good day,
Please provide us with you member number and contact details in order for us to assist you in this matter.
Thank you,
Please provide us with you member number and contact details in order for us to assist you in this matter.
Thank you,
