CK
Camila K

1 reviews | Active since Nov 2011

06 Nov 2026, 14:16

NOT-SO-SMART BABY PROGRAMME

What a useless medical aid, there is no one to assist at the smart baby programme, it should be called not-so-smart-baby programme.

I've been sent from pillar to post trying to understand my benefits what a nightmare, they don't have a direct line and they send call back requests, but no one ever calls you back. I really regret joining this medical aid and because I am pregnant I can't leave.

I am definitely leaving this medical aid as soon as I can!!!!

0
Replies (2)
Key Health Medical Aid
Key Health Medical Aid's reply06 Nov 2026, 14:40
Official

Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/

Key Health Medical Aid
Key Health Medical Aid's reply06 Nov 2026, 14:41
Official

Dear Camila K,

We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.

We will be in contact soon.

Your reference: wf_***.

Sincerely,

The KeyHealth team