CE
Carin E
1 reviews | Active since Jan 2022
25 Sept 2024, 08:29
No help no service
Bad bad bad They registered my husband for a serious illness that was confirmed with expensive test, but reject the test claim because the Dr's motivation to do the test is not good enough. And this was discussed with them on many occasions. What is more motivational than confirming the Drs suspicion ?
Helpful (0)
Replies (4)0
Replies (4)
Key Health Medical Aid's replyOfficial
25 Sept 2024, 10:33Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply25 Sept 2024, 10:33
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
25 Sept 2024, 10:36Dear Carin E,
We regret to hear about your negative experience.
Thank you for taking our call and providing us with the membership information.
The comment will be investigated, and we will respond to you.
The comment will be investigated, and we will respond to you.
Your reference: wf_***
Sincerely,
The KeyHealth team
The KeyHealth team
Key Health Medical Aid's reply25 Sept 2024, 10:36
Official
Dear Carin E,
We regret to hear about your negative experience.
Thank you for taking our call and providing us with the membership information.
The comment will be investigated, and we will respond to you.
The comment will be investigated, and we will respond to you.
Your reference: wf_***
Sincerely,
The KeyHealth team
The KeyHealth team
Key Health Medical Aid's replyOfficial
26 Sept 2024, 15:42Dear Carin E,
We herewith confirm that your comment was referred to our Clinical department for investigation.
The outcome of the investigation will be provided to you.
The outcome of the investigation will be provided to you.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply26 Sept 2024, 15:42
Official
Dear Carin E,
We herewith confirm that your comment was referred to our Clinical department for investigation.
The outcome of the investigation will be provided to you.
The outcome of the investigation will be provided to you.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
27 Sept 2024, 16:01Dear Carin E,
Kindly refer to the feedback e-mailed to the main member on 2024/09/26.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
Kindly refer to the feedback e-mailed to the main member on 2024/09/26.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
The KeyHealth team
The KeyHealth team
Key Health Medical Aid's reply27 Sept 2024, 16:01
Official
Dear Carin E,
Kindly refer to the feedback e-mailed to the main member on 2024/09/26.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
Kindly refer to the feedback e-mailed to the main member on 2024/09/26.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
The KeyHealth team
The KeyHealth team