DC
Deon C
1 reviews | Active since Jul 2022
10 Mar 2025, 09:23
No feedback
REF - wf_*** I have been trying to cancel my membership for the last 10 days now. I sent an email to cancel my medical aid on the 1st of March 2025. Today is the 10th of March 2025 and I did receive any feedback regarding this. I spoke to an agent last week regarding this and they told me the cancelation is in escalation. No feedback is really poor service from keyhealth.
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Replies (3)
Key Health Medical Aid's replyOfficial
10 Mar 2025, 10:01 Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply10 Mar 2025, 10:01
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
10 Mar 2025, 10:56Dear Deon C
We regret to hear about your negative experience.
The comment was forwarded to our Membership department to investigate and provide comprehensive feedback.
Your reference is: wf_***
Your reference is: wf_***
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply10 Mar 2025, 10:56
Official
Dear Deon C
We regret to hear about your negative experience.
The comment was forwarded to our Membership department to investigate and provide comprehensive feedback.
Your reference is: wf_***
Your reference is: wf_***
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
10 Mar 2025, 14:47Dear Deon C
We refer to email feedback provided to you earlier today, 2025/03/10.
We refer to email feedback provided to you earlier today, 2025/03/10.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require client services/preauth/membership or call Client Services on Tel: ***
For any other enquiries kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require client services/preauth/membership or call Client Services on Tel: ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply10 Mar 2025, 14:47
Official
Dear Deon C
We refer to email feedback provided to you earlier today, 2025/03/10.
We refer to email feedback provided to you earlier today, 2025/03/10.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require client services/preauth/membership or call Client Services on Tel: ***
For any other enquiries kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require client services/preauth/membership or call Client Services on Tel: ***
Sincerely,
The KeyHealth team