N3
NS 30

1 reviews | Active since Mar 2020

08 Nov 2025, 20:13

No customer service

Rude and unhelpful staff and no response to complaint logged on the Keyhealth site.

0
Replies (4)
Key Health Medical Aid
Key Health Medical Aid's reply10 Nov 2025, 07:08
Official
 
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/ 

Key Health Medical Aid
Key Health Medical Aid's reply10 Nov 2025, 07:10
Official
 
Dear NS 30, 

We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention. 

We will be in contact soon. 

Your reference:  wf_***.

Sincerely, 

The KeyHealth team 

Key Health Medical Aid
Key Health Medical Aid's reply10 Nov 2025, 09:49
Official
Dear NS 30, 

We have tried to contact you with no success; we will try again later. 

Sincerely, 

The KeyHealth team 
Key Health Medical Aid
Key Health Medical Aid's reply10 Nov 2025, 10:30
Official
Dear NS 30, 

I do refer to our telephonic conversation in this regard. 

KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.

For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***

Sincerely, 

The KeyHealth team