PT
Phuti T

1 reviews | Active since Sept 2023

29 Jan 2024, 17:06

Never using them

The sales person hung up on me after I told her they option was too much and she never gave me any other option never going to use this medical aid

0
Replies (5)
Key Health Medical Aid
Key Health Medical Aid's reply30 Jan 2024, 12:03
Official
 Dear member, for a quicker response time kindly send your compliments and complaints to https://www.keyhealthmedical.co.za/comments/ 
Key Health Medical Aid
Key Health Medical Aid's reply30 Jan 2024, 12:05
Official
 Dear Phuti T 

We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention. 

We will be in contact soon. 

Sincerely, 

The KeyHealth team 

Key Health Medical Aid
Key Health Medical Aid's reply30 Jan 2024, 12:23
Official
 Dear Phuti T 

Your comment has been referred to leadership at Direct Sales. 

We will be in contact soon. 

Sincerely, 

The KeyHealth team 
Key Health Medical Aid
Key Health Medical Aid's reply30 Jan 2024, 12:29
Official
 Reference no: ***

Sincerely, 

The KeyHealth team 
Key Health Medical Aid
Key Health Medical Aid's reply02 Feb 2024, 09:17
Official
Dear Phuti T 

Thank you for allowing us to investigate your comment.

The Direct Sales leadership inform us that they were in contact with you, and the matter has now been resolved.

For any future enquiries kindly forward your e-mails to *** or call *** or log into the chatlines at www.keyhealthmedical.co.za

Sincerely, 

The KeyHealth team