1 reviews | Active since Feb 2017
Most pathetic systems, no email responses, broken systems.
For MONTHs now i keep emailing keyhealth to change my banking details . But I get NO response, and then EACH month the payment bounces and I need to find a way to pay it…
But wait, thats what the online login portal is for right? Doesn’t work. Cant even login and the forgot password button doesn’t work
O wait… maybe the app? Nope. Thats broken as well…
O let’s go back a couple hundred years and email them? Oops… no one replies.
But the smss theu send to remind you your cover is suspended each time rhe payment bounces regardless of you trying to update your bank details… o THATS the part that works like a charm.
Such a **** show. Honestly. It’s been months now.
It’s almost like ANC are their mentors in how this business should be run. In in that regards, i can honestly say they are winning at being worse than any government agency.
Then this morning again I get this pathetic sms from you guys:
KeyHealth: Your debit order could unfortunately not be processed by your bank and your membership has subsequently been suspended. Please check your e-mail for more information.
Then this morning again I get this pathetic sms from you guys:
KeyHealth: Your debit order could unfortunately not be processed by your bank and your membership has subsequently been suspended. Please check your e-mail for more information.