MD
Michelle D

1 reviews | Active since Oct 2019

09 Oct 2025, 19:47

Money Making Machine

Extremely dissapointed - My son has had Sensory processing disorder since the age of 2. Keyhealth wont approve PMB as the need proof of diagnosis. As per the person who assisted me this should be an x-ray or pathology report. These people are not clinically trained. Both my boys are ADHD - Meds are on chronic yet I have atronomical co payments each month. Super Ridiculous.

0
Replies (3)
Key Health Medical Aid
Key Health Medical Aid's reply10 Oct 2025, 07:04
Official
 
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/ 

Key Health Medical Aid
Key Health Medical Aid's reply10 Oct 2025, 07:05
Official
 
Dear Michelle D, 

We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention. 

We will be in contact soon. 

Your reference:  wf_***. 

Sincerely, 

The KeyHealth team 

Key Health Medical Aid
Key Health Medical Aid's reply12 Oct 2025, 16:02
Official
 Dear Michelle D, 
 
Kindly refer to the feedback e-mailed to you today ,2025/10/12. 

KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you. 

For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on *** 

Sincerely, 

The KeyHealth team