BK
Barry K
1 reviews | Active since Jan 2024
16 Jan 2024, 16:39
medical aid
Some Lady from Key health phoned us and said she will hand our complaint to someone, and they will call us back. I dont know if we missed their call, but are they not supposed to call back if they cannot get hold of you?
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Replies (4)
Key Health Medical Aid's replyOfficial
17 Jan 2024, 09:39Dear member, for a quicker response time kindly send your compliments and complaints to https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply17 Jan 2024, 09:39
Official
Dear member, for a quicker response time kindly send your compliments and complaints to https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
17 Jan 2024, 09:42Dear Barry K
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
Our apology for the delay in response, our underwriting department confirmed they would contact you., they will be contacted to respond to you immediately.
Our apology for the delay in response, our underwriting department confirmed they would contact you., they will be contacted to respond to you immediately.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply17 Jan 2024, 09:42
Official
Dear Barry K
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
Our apology for the delay in response, our underwriting department confirmed they would contact you., they will be contacted to respond to you immediately.
Our apology for the delay in response, our underwriting department confirmed they would contact you., they will be contacted to respond to you immediately.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
17 Jan 2024, 09:54Dear Barry K
Our New Business department (underwriting) confirmed that they were in contact with you this morning.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply17 Jan 2024, 09:54
Official
Dear Barry K
Our New Business department (underwriting) confirmed that they were in contact with you this morning.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
17 Jan 2024, 11:06Dear Barry K
I refer to my telephonic conversation with Mrs. Kleynhans this morning. As discussed with Mrs. Kleynhans, we again apologize for the delay in feedback response.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply17 Jan 2024, 11:06
Official
Dear Barry K
I refer to my telephonic conversation with Mrs. Kleynhans this morning. As discussed with Mrs. Kleynhans, we again apologize for the delay in feedback response.
Sincerely,
The KeyHealth team