AW
Adel W

1 reviews | Active since Oct 2010

13 Sept 2024, 14:30

Keyhealth... They know better than the doctor!!!!!

Looking at your reviews I almost don't need to write anything!!! You used to be one of the best medical aids ... and now... you SUCK!!! You expect my child of 11 that is traumatized after going through a battle with leukemia to now not to be operated on in a day clinic or a hospital but to be injected and remove what is necessary in the doctors consultation rooms!!! Do you not have any empathy or sympathy or humility... she prefers now to walk with the pain everyday!!! Who the F.... are you to decide what is best for her??????? I will be spreading the word far and wide on how absolutely s... you are!

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Replies (3)
Key Health Medical Aid
Key Health Medical Aid's reply13 Sept 2024, 15:25
Official
 
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid
Key Health Medical Aid's reply13 Sept 2024, 15:28
Official
Dear Adel,

We regret to hear about your negative experience.

The comment will be investigated, and we will respond back to you.

Your reference:  wf_***

Sincerely, 
The KeyHealth team

Key Health Medical Aid
Key Health Medical Aid's reply17 Sept 2024, 11:19
Official
Dear Adel,

Kindly refer to the feedback e-mailed to you on 2024/09/16.  

KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.

For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***

Sincerely, 
The KeyHealth team