Keyhealth poor client service

<p>4 January 2017 two claims was submitted to Keyhealth. It is more than 2 week as initially indicated by them for payment. No joy speaking to the administration department for feedback. Various emails send and no response. This is the worst service I ever experienced. Every month we have to pay thousands of Rand’s for cover, if not paid no cover. But when a claim is lodged and the expenses are out of your own pocket, no response. This is poor service for a large medical scheme in this day and age. </p>