AL
Anna-marie Labuschagne
1 reviews | Active since Mar 2019
26 Jul 2024, 01:36
keyhealth medical scheme
Im on the very top plan of keyhealth medical scheme. Im a diabetic. They refuse to pay R40 pm for the 30 metformin tablets bacause they say i could have chosen a CHEAPER generic !!!
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Replies (3)
Key Health Medical Aid's replyOfficial
26 Jul 2024, 10:27Dear Anna-Marie L
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
We will respond to you soon.
Sincerely,
The KeyHealth team
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
We will respond to you soon.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply26 Jul 2024, 10:27
Official
Dear Anna-Marie L
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
We will respond to you soon.
Sincerely,
The KeyHealth team
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
We will respond to you soon.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
26 Jul 2024, 10:40Dear Anna-Marie L
The matter has been referred to our Clinical (chronic) department for a response.
Reference no ***
Sincerely,
The KeyHealth team
The matter has been referred to our Clinical (chronic) department for a response.
Reference no ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply26 Jul 2024, 10:40
Official
Dear Anna-Marie L
The matter has been referred to our Clinical (chronic) department for a response.
Reference no ***
Sincerely,
The KeyHealth team
The matter has been referred to our Clinical (chronic) department for a response.
Reference no ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
27 Jul 2024, 13:40Dear Anna-Marie L
Kindly refer to the feedback letter e-mailed to you yesterday, 2024/07/26.
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
KeyHealth will no longer be engaging on the issue on Hellopeter, as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
The KeyHealth team
Kindly refer to the feedback letter e-mailed to you yesterday, 2024/07/26.
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
KeyHealth will no longer be engaging on the issue on Hellopeter, as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply27 Jul 2024, 13:40
Official
Dear Anna-Marie L
Kindly refer to the feedback letter e-mailed to you yesterday, 2024/07/26.
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
KeyHealth will no longer be engaging on the issue on Hellopeter, as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
The KeyHealth team
Kindly refer to the feedback letter e-mailed to you yesterday, 2024/07/26.
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
KeyHealth will no longer be engaging on the issue on Hellopeter, as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
The KeyHealth team