Keyhealth Medical Aid

Keyhealth doesnt comply with POPI ACT. I have been a victim of ***** five times. Different Dr's submit claims to keyhealth that i did not consult with. Keyhealth pay the Dr's. I compained numerous times however nothing has been done against thise Dr's. No information provided to me on how they have taken steps against this Dr's. All i was told from ***** department is that its not keyhealth fault it might be the companies that have been contracted with Keyhealth for claims submissions, it might be the pharmacy. They put a blame on oher companies withput them checking on their side how this Dr's have my information. My information is not secured at all. I have been a loyal memeber. Keyhealth sends out communication to their members how they comply with POPI act and that is not true. Im sick and tired of how keyhealth treat me. contact ***** department for more details. Her name is Norin. She knows my case. Norin advised me if they can change my membership num maybe things might be better. I asked her that solution worked before she said no. How can they want to apply a pilot solution me to see if it will work. I wi not recommend anyone to associate themselves with Keyhealth. I have supp**** all the necessary document like affidavite nothing has been done. They telling me about our SAPS how they take long to arrest this people. No information if this Dr's have been s****ped out from HPCSA and other Medical boards. Feedback I receive from ***** department and call centre is busy working on it. Will get hold of the Dr. Same issues occurs numerous times. How cant be a woke up call to keyhealth with my case been a victim 5 times.