BK
Barry K
1 reviews | Active since Jan 2024
08 Jan 2024, 21:23
Keyhealth bad service
Keyhealth provided us with wrong information regarding our ill conditions. My husband had an elbow operation which they booked under my name, his wife. Furthermore it was said that I had thrombosis and used medication I never used before. This is prove that their administration is not operating efficiently. We don’t know what to do anymore.
Helpful (0)
Replies (3)0
Replies (3)
Key Health Medical Aid's replyOfficial
09 Jan 2024, 06:57Dear member, for a quicker response time kindly send your compliments and complaints to https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply09 Jan 2024, 06:57
Official
Dear member, for a quicker response time kindly send your compliments and complaints to https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
09 Jan 2024, 06:59Dear Barry K
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
To enable us to assist you with your concern; we will require more information, kindly provide us with a membership number or ID number of the principal member.
To enable us to assist you with your concern; we will require more information, kindly provide us with a membership number or ID number of the principal member.
Reference no: ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply09 Jan 2024, 06:59
Official
Dear Barry K
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
To enable us to assist you with your concern; we will require more information, kindly provide us with a membership number or ID number of the principal member.
To enable us to assist you with your concern; we will require more information, kindly provide us with a membership number or ID number of the principal member.
Reference no: ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
15 Jan 2024, 08:12Dear Barry K
KeyHealth will no longer be engaging on the issue on Hellopeter as we have not received any information as requested.
You are welcome to call us on the client services line *** or if it is clinical ***, you may also log into the online chat facility available for members on www.keyhealthmedical.co.za you will have 3 options to choose from Client services - membership and preauth for any clinical enquiries. You may also send us a e-mail to ***.
You are welcome to call us on the client services line *** or if it is clinical ***, you may also log into the online chat facility available for members on www.keyhealthmedical.co.za you will have 3 options to choose from Client services - membership and preauth for any clinical enquiries. You may also send us a e-mail to ***.
Reference no: ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply15 Jan 2024, 08:12
Official
Dear Barry K
KeyHealth will no longer be engaging on the issue on Hellopeter as we have not received any information as requested.
You are welcome to call us on the client services line *** or if it is clinical ***, you may also log into the online chat facility available for members on www.keyhealthmedical.co.za you will have 3 options to choose from Client services - membership and preauth for any clinical enquiries. You may also send us a e-mail to ***.
You are welcome to call us on the client services line *** or if it is clinical ***, you may also log into the online chat facility available for members on www.keyhealthmedical.co.za you will have 3 options to choose from Client services - membership and preauth for any clinical enquiries. You may also send us a e-mail to ***.
Reference no: ***
Sincerely,
The KeyHealth team