CS
Christo S

1 reviews | Active since Oct 2016

31 Dec 2021, 08:06

KeyHealth application and communication.

I have app**** for medical aid on the 22nd of December. I have completed all documentation and I still get the same email every time I contact the scheme. I had one phone call with not further response. I get no feedback regarding the submitted documentation. I am still waiting for someone to contact me and explain what is till outstanding. I am really horrified at the service I am getting.

0
Replies (2)
Key Health Medical Aid
Key Health Medical Aid's reply03 Jan 2022, 07:40
Official
Dear Christo S, 

We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention. We will be in contact soon. 

Sincerely, 

The KeyHealth team 

Key Health Medical Aid
Key Health Medical Aid's reply03 Jan 2022, 08:51
Official
Dear Christo,

Our New Business department tried to make contact with you this morning, but could not get hold of you.  They rep**** to you via e-mail this morning, could you kindly respond back to them with the outstanding information.

Sincerely, 

The KeyHealth team