NP
Nico P

1 reviews | Active since Sept 2012

27 Mar 2025, 11:44

Keyhealth and their attorneys threating me with legal action - ***!?!?!?!

My membership with Keyhealth was terminated last year already. Today I receive a call from some attorney saying that I owe money to Keyhealth and they will proceed wil legal action. The lady didn't even introduce herself to me when I answered. She then proceed saying that they will proceed with legal action and I trying to figure out what money I owe Keyhealth as they have never made contact with me to inform me about outstanding monies. So how does that work that I get threatened with legal action for something that I was not even aware of as Keyhealth never contacted me about these outstanding monies. I then don't even get the opportunity to try and figure out what money is owed as according to my knowledge I don't owe anything and my membership was terminated last year??

0
Replies (5)
Key Health Medical Aid
Key Health Medical Aid's reply27 Mar 2025, 12:01
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/ 
Key Health Medical Aid
Key Health Medical Aid's reply27 Mar 2025, 12:01
Official
Dear Nico Pretorius,
 
We regret to hear about your negative experience.
 
The comment will be investigated, and we will respond back to you.
 
Your reference:  wf_***. 
 
Sincerely, 
The KeyHealth team

Key Health Medical Aid
Key Health Medical Aid's reply27 Mar 2025, 12:35
Official
Dear Nico Pretorius,
 
Kindly refer to the feedback e-mailed to you today. 
 
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
 
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
 
Sincerely, 
The KeyHealth team

NP
Nico P's update27 Mar 2025, 13:54
Reviewer Update
I have responded to the email you sent. Further engagement will be great
Key Health Medical Aid
Key Health Medical Aid's reply27 Mar 2025, 14:06
Official
Dear Nico Pretorius,
 
The only e-mail received from yourself, is the e-mail with the same content as in the initial comment left on Hellopeter, on which we have responded. 
 
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
 
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
 
Sincerely, 
The KeyHealth team