SM
Shaun M
1 reviews | Active since Mar 2025
07 Mar 2025, 13:26
Keyhealth
Keyhealh should be providing health care to people paying thousands of rands yet, when the time comes for them to step up they come up with excuses. When you purchase OTC meds, you receive an immediate sms stating you should ask for an alternative (generic) product.
When its time to utilize the medical aid for optometrist/dentists you're not covered under the plan. Whether you use the medical aid once a year or not they always come up with excuses. Why should anyone continue paying for a service that doesn't serve you in your time of need?
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Replies (3)0
Replies (3)
Key Health Medical Aid's replyOfficial
07 Mar 2025, 13:35 Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply07 Mar 2025, 13:35
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
07 Mar 2025, 15:46Dear Shaun M
We regret to hear about your negative experience.
Your comment will be investigated, and we will respond to you.
Your reference number is: wf_***
Sincerely,
We regret to hear about your negative experience.
Your comment will be investigated, and we will respond to you.
Your reference number is: wf_***
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply07 Mar 2025, 15:46
Official
Dear Shaun M
We regret to hear about your negative experience.
Your comment will be investigated, and we will respond to you.
Your reference number is: wf_***
Sincerely,
We regret to hear about your negative experience.
Your comment will be investigated, and we will respond to you.
Your reference number is: wf_***
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
10 Mar 2025, 12:50Dear Shaun M
We refer to feedback provided to you by our Membership department earlier today, 2025/03/10.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require, client services/preauth/membership, or call Client Services on
We refer to feedback provided to you by our Membership department earlier today, 2025/03/10.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require, client services/preauth/membership, or call Client Services on
Tel: ***
Sincerely,
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply10 Mar 2025, 12:50
Official
Dear Shaun M
We refer to feedback provided to you by our Membership department earlier today, 2025/03/10.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require, client services/preauth/membership, or call Client Services on
We refer to feedback provided to you by our Membership department earlier today, 2025/03/10.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require, client services/preauth/membership, or call Client Services on
Tel: ***
Sincerely,
Sincerely,
The KeyHealth team