1 reviews | Active since Oct 2016
Key Health - old operation methods only NO NEW TEGNOLOGY
Dear Authorizations
I would just like to inquire as Faerieglen Life hospital is one of your preferred hospitals so I as member can go to the hospital and get operated n but the DR is not allowed to use Computer assisted surgery (CAS). So Keyhealth does not promote new technology for operations and must more speedy recovery for there members ???
But your are happy to take members money every month for years on end but you want to be stuck in the 18th century for operation methods ?
Please advice
Telani Strydom *** Non-DSP prosthesis quotation by Advanced Orthopaedics received for R36000-00 (Incl VAT) and will be funded as it falls within DSP reference price. *****th station/ stereotactic procedure not authorised. Only a general assistant x1 (modifier 0009) will be funded. Computer assisted surgery (CAS) is not funded by KeyHealth. Cutting blocks for patient specific prosthesis and any costs related to the manufacturing of the prosthesis will be the member's own liability. Platelet-rich-plasma and Marrow Stim are exclusion as per Scheme protocol. TTO benefit of R610 applies per admission
Your comment has been referred to the clinical department, to investigate and for a response. We will come in contact with you as soon as it has been finalized.
Your comment has been referred to the clinical department, to investigate and for a response. We will come in contact with you as soon as it has been finalized.
Thank you for allowing us the time to review your concern.
Please refer to the e-mail we sent you today, with the feedback response from our Clinical department your concern and KeyHealth protocols. It was also suggested that should you require any further assistance/information regarding this matter, to refer your e-mail to the specific Case Manager on ***, the contact telephone number for the Clinical department is: - 0860 671 060 or you may log into the chatline www.keyhealthmedical.co.za and choose the Preauth option.
For any other enquiries, kindly contact our Client services department on *** or log into the chatlines or forward your e-mails to ***.
Thank you for allowing us the time to review your concern.
Please refer to the e-mail we sent you today, with the feedback response from our Clinical department your concern and KeyHealth protocols. It was also suggested that should you require any further assistance/information regarding this matter, to refer your e-mail to the specific Case Manager on ***, the contact telephone number for the Clinical department is: - 0860 671 060 or you may log into the chatline www.keyhealthmedical.co.za and choose the Preauth option.
For any other enquiries, kindly contact our Client services department on *** or log into the chatlines or forward your e-mails to ***.