DY
David Y

1 reviews | Active since Jul 2020

08 Jan 2021, 11:45

Key health doesnt pay

Had chest pains, history of heart problems so went to hospital. Key health rejected claims. When you are looking for a medical aid perhaps give this one a miss.

0
Replies (3)
Key Health Medical Aid
Key Health Medical Aid's reply08 Jan 2021, 11:59
Official
  
Dear David Yacoby

We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention. We will be in contact soon to discuss the steps we’ll take to make this right. 

Sincerely, 

The KeyHealth team 

 


DY
David Y's update15 Jan 2021, 10:19
Reviewer Update
Thank you key health for replying and for going some way to resolve this issue
Key Health Medical Aid
Key Health Medical Aid's reply15 Jan 2021, 10:36
Official
 
Dear David

Thank you for taking the time to share your kind words and positive feedback. 

We work hard to meet and exceed our members’ expectations and your review confirms that we’re doing the smart thing by keeping it simple for you. Thank you, we appreciate it! 

Warm regards 

The KeyHealth team