PM
Phuti M
1 reviews | Active since Mar 2013
24 Jul 2024, 15:27
Horrible Service
I have never struggled with any medical aid in my life but this one is horrible. Just to activate maternity benefits, you get send from pillar to post. Con******* malformations can be corrected if identified early but by the time you get approval it will be too late. This is horrible
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Replies (3)0
Replies (3)
Key Health Medical Aid's replyOfficial
25 Jul 2024, 06:50Dear Phuti Mphago
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
We will respond to you soon.
We will respond to you soon.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply25 Jul 2024, 06:50
Official
Dear Phuti Mphago
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
We will respond to you soon.
We will respond to you soon.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
25 Jul 2024, 06:51Dear Phuti Mphago
The matter has been referred to our Clinical department for a response.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply25 Jul 2024, 06:51
Official
Dear Phuti Mphago
The matter has been referred to our Clinical department for a response.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
27 Jul 2024, 13:46Dear Phuti Mphago,
Kindly refer to the feedback letter e-mailed to you yesterday, 2024/07/26.
We confirmed in the letter of the outstanding requirement requested from you, which are still outstanding to allow us to finalize the matter.
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
KeyHealth will no longer be engaging on the issue on Hellopeter, as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
Kindly refer to the feedback letter e-mailed to you yesterday, 2024/07/26.
We confirmed in the letter of the outstanding requirement requested from you, which are still outstanding to allow us to finalize the matter.
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
KeyHealth will no longer be engaging on the issue on Hellopeter, as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply27 Jul 2024, 13:46
Official
Dear Phuti Mphago,
Kindly refer to the feedback letter e-mailed to you yesterday, 2024/07/26.
We confirmed in the letter of the outstanding requirement requested from you, which are still outstanding to allow us to finalize the matter.
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
KeyHealth will no longer be engaging on the issue on Hellopeter, as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
Kindly refer to the feedback letter e-mailed to you yesterday, 2024/07/26.
We confirmed in the letter of the outstanding requirement requested from you, which are still outstanding to allow us to finalize the matter.
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
KeyHealth will no longer be engaging on the issue on Hellopeter, as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
The KeyHealth team