mC
mirna C
1 reviews | Active since Sept 2018
09 May 2025, 15:08
GET BACK TO ME
This is now my 4th attempt to get a hold of you! Every year im thinking of cancelling and this year might just be it, your customer support is useless honestly, been sending emails for a claim the last 3 days and no response again- another year with the same old (NO FEEDBACK) why do you even have an email?
Helpful (0)
Replies (3)0
Replies (3)
Key Health Medical Aid's replyOfficial
12 May 2025, 15:16Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply12 May 2025, 15:16
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
12 May 2025, 16:07Dear Mirna C
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in-contact soon.
Your reference: wf_***
Your reference: wf_***
Sincerely,
The KeyHealth Team
The KeyHealth Team
Key Health Medical Aid's reply12 May 2025, 16:07
Official
Dear Mirna C
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in-contact soon.
Your reference: wf_***
Your reference: wf_***
Sincerely,
The KeyHealth Team
The KeyHealth Team
Key Health Medical Aid's replyOfficial
13 May 2025, 16:07Dear Mirna C
We refer to the email feedback sent to you on 2025/05/12.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries, kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require, client services/preauth/membership, or call Client Services on Tel: ***
Sincerely,
The KeyHealth Team
We refer to the email feedback sent to you on 2025/05/12.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries, kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require, client services/preauth/membership, or call Client Services on Tel: ***
Sincerely,
The KeyHealth Team
Key Health Medical Aid's reply13 May 2025, 16:07
Official
Dear Mirna C
We refer to the email feedback sent to you on 2025/05/12.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries, kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require, client services/preauth/membership, or call Client Services on Tel: ***
Sincerely,
The KeyHealth Team
We refer to the email feedback sent to you on 2025/05/12.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries, kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require, client services/preauth/membership, or call Client Services on Tel: ***
Sincerely,
The KeyHealth Team