1 reviews | Active since May 2016
Frustration to phone
• What a frustration to phone Keyhealth as you are asked your membership no., then your ***, then your *** and ***. Once that is done you are transferred to someone else and have to repeat this unnecessary identification process. Why is you membership no. not sufficient to ID a person? Keyhealth has a more elaborate process than my bank and goes overboard giving the POPIA act as the reason for this.
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Dear Louis D,
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_***.
Sincerely,
The KeyHealth team
Dear Louis D,
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_***.
Sincerely,
The KeyHealth team
Dear Louis D,
Kindly refer to the feedback e-mailed to you today, 2026/10/21.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
The KeyHealth team
Dear Louis D,
Kindly refer to the feedback e-mailed to you today, 2026/10/21.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
The KeyHealth team