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Monica S

1 reviews | Active since Sept 2024

03 Sept 2024, 11:20

DON’T JOIN KEY HEALTH MEDICAL AID

I am so unhappy with this Medical Aid. They mislead people and they lie.. You have to phone them and no one is able to assist you!! I have been phoning everyday for 2 weeks with no feedback or a call back! They don't care about their clients!!! I will now be going to the Ombudsman.

DON’T JOIN THEM!!!!!!!!!

0
Replies (3)
Key Health Medical Aid
Key Health Medical Aid's reply03 Sept 2024, 13:01
Official
 
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid
Key Health Medical Aid's reply04 Sept 2024, 09:05
Official
Dear Monica S,

We regret to hear about your negative experience.

The comment will be investigated, and we will respond back to you.

Your reference:  wf_***

Sincerely, 
The KeyHealth team

Key Health Medical Aid
Key Health Medical Aid's reply06 Sept 2024, 08:21
Official
Dear Monica S,

Kindly refer to the feedback e-mailed to you on 2024/09/05.
 
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.

For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***

Sincerely, 
The KeyHealth team