DISSATISFIED, WORST CUSTOMER SERVICE

To write this review you have to give a star that you don't even deserve! We have never had a problem with medical aid,but damn your customer services are lacking big time. I got a bill in Jan,send it to you ,then nothing, send it again in April nothing,got an email you need a invoice send the bill again still nothing to this date.Got a call from the hospital s account department took make a full payment or to make a payment plan to pay it off.So the people are call me,I'm calling you,writing emails and you don't respond to my emails.So for what are we paying for than.Im extremely dissatisfied.Giving your clients the run around