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JM
Jay M

1 reviews | Active since Feb 2025

08 Apr 2026, 17:00

Disgusting service

Trying to reach out to their contact centre. Absolute joke. Much easier to contact the president. Pathetic service from this medical aid

0
Replies (3)
Key Health Medical Aid
Key Health Medical Aid's reply09 Apr 2026, 06:54
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/

Key Health Medical Aid
Key Health Medical Aid's reply09 Apr 2026, 06:55
Official
Dear Jay M,

We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention. 

We will be in contact soon. 

Your reference:  wf_***.

Sincerely, 

The KeyHealth team 

Key Health Medical Aid
Key Health Medical Aid's reply09 Apr 2026, 09:18
Official
Dear Jay M,

Thank you for taking the time to speak with me today. I will be sending an email—please keep an eye out for it.

KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.

For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***

Sincerely,

The KeyHealth team