mC
mirna C

1 reviews | Active since Sept 2018

02 Aug 2024, 10:39

Disgusted

I AM SO disappointed in myself for ever talking good about this medical aid! Been a client for 6 years, did my MR scan for the first time since i joined them- they preapprove it- and then i get an account for over R10 000, when my benefit is so cold R21 000 Per annum!!!!!!! They never answer their calls or their emails- im suppose to go in for surgery, but now im scared, they make all these promises on their website- its all just a **** for you to join them!!!!!!!!!!!!!!!

0
Replies (5)
Key Health Medical Aid
Key Health Medical Aid's reply02 Aug 2024, 10:59
Official
Dear mirna c

We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.

We will respond to you soon.

Your reference:  wf_***

Sincerely,

The KeyHealth team

Key Health Medical Aid
Key Health Medical Aid's reply02 Aug 2024, 11:01
Official
Dear mirna c, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/ 
mC
mirna C's update02 Aug 2024, 11:35
Reviewer Update
YOU ARE ALSO WELCOME TO ANSWER YOUR PHONES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
mC
mirna C's update02 Aug 2024, 11:35
Reviewer Update
WORST SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!!
Key Health Medical Aid
Key Health Medical Aid's reply02 Aug 2024, 12:15
Official
Dear mirna c,

Kindly refer to the feedback e-mailed to you earlier today, 2024/08/02.    

KeyHealth will no longer be engaging on the issue on Hellopeter, as all the relevant information has been provided to you.

For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***

Sincerely,

The KeyHealth team