DM
Devraj M
1 reviews | Active since Sept 2019
09 Feb 2023, 07:36
disgusted
i just paid R4500 for co-payments - for an emergency trip to hospital ,called their call centre they confirmed co payments was reviewed 2023 - as per their websit add it still exist : no more co payments is this a marketing strategy
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Replies (3)0
Replies (3)
Key Health Medical Aid's replyOfficial
09 Feb 2023, 07:43Dear Devraj M
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention. We will investigate your comment and respond back to you.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply09 Feb 2023, 07:43
Official
Dear Devraj M
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention. We will investigate your comment and respond back to you.
Sincerely,
The KeyHealth team
DM
Devraj M's updateReviewer Update
09 Feb 2023, 07:49i await a response
DM
Devraj M's update09 Feb 2023, 07:49
Reviewer Update
i await a response
Key Health Medical Aid's replyOfficial
14 Feb 2023, 10:48Dear Devraj M
Thank you for allowing us to investigate your comment and to resolve it for you.
Thank you for allowing us to investigate your comment and to resolve it for you.
As per our telephonic conversation as well as the e-mail sent to you, we confirmed to you that our Clinical Department reviewed your reports received from the x-ray department, and the co-payments has been waived and the claims paid PMB.
Should you have any further enquiries regarding this issue, you may contact our Client Services Department on contact no ***or send an e-mail to *** or log into the chatlines on www.keyhealthmedical.co.za.
Should you have any further enquiries regarding this issue, you may contact our Client Services Department on contact no ***or send an e-mail to *** or log into the chatlines on www.keyhealthmedical.co.za.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply14 Feb 2023, 10:48
Official
Dear Devraj M
Thank you for allowing us to investigate your comment and to resolve it for you.
Thank you for allowing us to investigate your comment and to resolve it for you.
As per our telephonic conversation as well as the e-mail sent to you, we confirmed to you that our Clinical Department reviewed your reports received from the x-ray department, and the co-payments has been waived and the claims paid PMB.
Should you have any further enquiries regarding this issue, you may contact our Client Services Department on contact no ***or send an e-mail to *** or log into the chatlines on www.keyhealthmedical.co.za.
Should you have any further enquiries regarding this issue, you may contact our Client Services Department on contact no ***or send an e-mail to *** or log into the chatlines on www.keyhealthmedical.co.za.
Sincerely,
The KeyHealth team