CB
Carika B

1 reviews | Active since Nov 2023

21 Dec 2025, 11:23

Discovery key care, worst medical aid.

I took out this medical aid for my son, who's autistic and does not work or get an income. I pay the monthly contributions. Every year they ask for income verification "because acoording to them his income falls in the higher bracket". Every year I fight to keep him on the lower income, because I'm paying it. This year I received the same request and after numerous proof of income(bank statement) they raised his contribution. Best of all, he is almost never going to the doctor. I basically took it out for emergencies but luckily I got better service from another company.

0
Replies (4)
Key Health Medical Aid
Key Health Medical Aid's reply22 Dec 2025, 05:37
Official
 Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/ 

Key Health Medical Aid
Key Health Medical Aid's reply22 Dec 2025, 05:42
Official
 
Dear  Carika D,
 
Please note that we are KeyHealth Medical Scheme, not Discovery.

KeyHealth does not offer any income-based options.

We will no longer be responding to this matter on HelloPeter, as it is not applicable to our scheme.

Your reference number is:  wf_***. 

Sincerely, 

The KeyHealth team 

CB
Carika B's update22 Dec 2025, 09:01
Reviewer Update
Good day, this is absolutely my fault and I'm sorry. I'm trying to edit or delete this message. It is Discovery Key care plus that I am referring to.
Key Health Medical Aid
Key Health Medical Aid's reply22 Dec 2025, 11:03
Official
Thank you. We acknowledge your response.