CB
Carika B
1 reviews | Active since Nov 2023
21 Dec 2025, 11:23
Discovery key care, worst medical aid.
I took out this medical aid for my son, who's autistic and does not work or get an income. I pay the monthly contributions. Every year they ask for income verification "because acoording to them his income falls in the higher bracket". Every year I fight to keep him on the lower income, because I'm paying it. This year I received the same request and after numerous proof of income(bank statement) they raised his contribution. Best of all, he is almost never going to the doctor. I basically took it out for emergencies but luckily I got better service from another company.
Helpful (0)
Replies (4)0
Replies (4)Key Health Medical Aid's replyOfficial
22 Dec 2025, 05:37 Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply22 Dec 2025, 05:37
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
22 Dec 2025, 05:42Dear Carika D,
Please note that we are KeyHealth Medical Scheme, not Discovery.
KeyHealth does not offer any income-based options.
We will no longer be responding to this matter on HelloPeter, as it is not applicable to our scheme.
Your reference number is: wf_***.
Your reference number is: wf_***.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply22 Dec 2025, 05:42
Official
Dear Carika D,
Please note that we are KeyHealth Medical Scheme, not Discovery.
KeyHealth does not offer any income-based options.
We will no longer be responding to this matter on HelloPeter, as it is not applicable to our scheme.
Your reference number is: wf_***.
Your reference number is: wf_***.
Sincerely,
The KeyHealth team
CB
Carika B's updateReviewer Update
22 Dec 2025, 09:01Good day, this is absolutely my fault and I'm sorry. I'm trying to edit or delete this message. It is Discovery Key care plus that I am referring to.
CB
Carika B's update22 Dec 2025, 09:01
Reviewer Update
Good day, this is absolutely my fault and I'm sorry. I'm trying to edit or delete this message. It is Discovery Key care plus that I am referring to.
Key Health Medical Aid's replyOfficial
22 Dec 2025, 11:03Thank you. We acknowledge your response.
Key Health Medical Aid's reply22 Dec 2025, 11:03
Official
Thank you. We acknowledge your response.
