aK
annette K
1 reviews | Active since Nov 2014
04 Apr 2024, 08:06
Denying Cancer Treatment
Utterly USELESS!! Thats all i can say!
My husband was diagnosed with stage 4 cancer, one month ago, ONE MONTH of no treatment, ONE MONTH more to go through hell, ONE MONTH more to have either been healed, or a chance for the cancer to have spread. But do they CARE? NO!!! But do they collect their money by debit order?? OH YES!! Cancer is not the type of thing one wishes for, but it happened. Key health is now denying him life, and treatment. He's money is more important than he's life, or so it seems.
I will definitely NOT recommend them to anyone!
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Replies (4)
Key Health Medical Aid's replyOfficial
04 Apr 2024, 08:40Dear member you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply04 Apr 2024, 08:40
Official
Dear member you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
04 Apr 2024, 08:41Dear Annette,
We regret to hear about your negative experience.
The comment will be investigated, and we will respond back to you.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply04 Apr 2024, 08:41
Official
Dear Annette,
We regret to hear about your negative experience.
The comment will be investigated, and we will respond back to you.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
04 Apr 2024, 08:52Dear Annette,
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
Your comment has been referred to the Clinical department (non-disclosures), for a response.
Sincerely,
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
Your comment has been referred to the Clinical department (non-disclosures), for a response.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply04 Apr 2024, 08:52
Official
Dear Annette,
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
Your comment has been referred to the Clinical department (non-disclosures), for a response.
Sincerely,
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
Your comment has been referred to the Clinical department (non-disclosures), for a response.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
05 Apr 2024, 15:57Dear Annette,
Our Clinical department confirmed that a recommendation has been referred to the scheme for the final conclusion on this case. The feedback will be provided to you as soon as it has been finalized.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require client services/preauth/membership or call Client Services on
Tel: ***
Sincerely,
Our Clinical department confirmed that a recommendation has been referred to the scheme for the final conclusion on this case. The feedback will be provided to you as soon as it has been finalized.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require client services/preauth/membership or call Client Services on
Tel: ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply05 Apr 2024, 15:57
Official
Dear Annette,
Our Clinical department confirmed that a recommendation has been referred to the scheme for the final conclusion on this case. The feedback will be provided to you as soon as it has been finalized.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require client services/preauth/membership or call Client Services on
Tel: ***
Sincerely,
Our Clinical department confirmed that a recommendation has been referred to the scheme for the final conclusion on this case. The feedback will be provided to you as soon as it has been finalized.
KeyHealth will no longer be engaging on the issue on Hellopeter.
For any other enquiries kindly refer your e-mails to *** or log into the chatlines on www.keyhealthmedical.co.za and choose between the options you require client services/preauth/membership or call Client Services on
Tel: ***
Sincerely,
The KeyHealth team