TH
Tj H
1 reviews | Active since Sept 2021
22 Jan 2024, 12:50
Denis
Key health is a ****
You pay for medical aid but the time you want to use them they want rhe cheapest optian and dont care about your health
Denis their dental plan is also **** alao an excuse not to pay
Stay away from Key health they dont care about their client and your needs
Helpful (0)
Replies (4)0
Replies (4)
Key Health Medical Aid's replyOfficial
22 Jan 2024, 15:34Dear member, for a quicker response time kindly send your compliments and complaints to https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply22 Jan 2024, 15:34
Official
Dear member, for a quicker response time kindly send your compliments and complaints to https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
22 Jan 2024, 15:35Dear Tj H
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
We will investigate the comment and respond back to you.
We will investigate the comment and respond back to you.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply22 Jan 2024, 15:35
Official
Dear Tj H
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
We will investigate the comment and respond back to you.
We will investigate the comment and respond back to you.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
22 Jan 2024, 15:55Dear Tj H
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
The comment posted are related to a Dental authorization requested; the matter has been referred to the Leadership at DENIS.
We will respond to you as soon as we received feedback from DENIS.
We will respond to you as soon as we received feedback from DENIS.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply22 Jan 2024, 15:55
Official
Dear Tj H
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
We regret to hear about your negative experience, and we appreciate you bringing this matter to our attention.
The comment posted are related to a Dental authorization requested; the matter has been referred to the Leadership at DENIS.
We will respond to you as soon as we received feedback from DENIS.
We will respond to you as soon as we received feedback from DENIS.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
24 Jan 2024, 18:57Dear Tj H
DENIS confirmed that they were in contact with you and the protocols and rules were explained.
DENIS confirmed that they were in contact with you and the protocols and rules were explained.
Unfortunately, could your request not be considered.
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
KeyHealth will no longer be engaging on the issue on Hellopeter as all the relevant information has been provided to you.
Should you have any other further enquiries you are welcome to call us on Contact no *** or you may forward your e-mail to ***
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
KeyHealth will no longer be engaging on the issue on Hellopeter as all the relevant information has been provided to you.
Should you have any other further enquiries you are welcome to call us on Contact no *** or you may forward your e-mail to ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply24 Jan 2024, 18:57
Official
Dear Tj H
DENIS confirmed that they were in contact with you and the protocols and rules were explained.
DENIS confirmed that they were in contact with you and the protocols and rules were explained.
Unfortunately, could your request not be considered.
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
KeyHealth will no longer be engaging on the issue on Hellopeter as all the relevant information has been provided to you.
Should you have any other further enquiries you are welcome to call us on Contact no *** or you may forward your e-mail to ***
We can assure you that we operate in accordance with the Medical Schemes Act 131 of 1998 and are regulated by the Council for Medical Schemes
KeyHealth will no longer be engaging on the issue on Hellopeter as all the relevant information has been provided to you.
Should you have any other further enquiries you are welcome to call us on Contact no *** or you may forward your e-mail to ***
Sincerely,
The KeyHealth team