Credit given where credit is due.

Three of the members of your medical aid made appointments with doctors as the medical aid insists on. We took the time, filled in the paperwork, consulted with the doctors and got prescriptions. Going to the pharmacy to get the prescriptions I was expecting the worst based on my previous experiences. Gave in the prescriptions and was informed that the medical aid paid for almost all of the prescriptions. I was pleasantly surprised. Literally the first good experience since joining KeyHealth. Still does not make a lot of sense to make a doctors appointment if I need vitamins for the children or something simple but ok so be it.