MV
Melany V
1 reviews | Active since Jan 2010
17 Feb 2026, 18:47
Claim - No response
I've been trying to claim via Keyhealth and Denis for a few Dental appointments I had to pay cash for upfront. First email went to Keyhealth with details attached on 21 January 2026. I realized later that I probably need to send this to the Denis division, so I did so on 7 February 2026. When exactly am I going to receive a response on either of these emails?
Helpful (0)
Replies (3)0
Replies (3)
Key Health Medical Aid's replyOfficial
18 Feb 2026, 06:27 Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's reply18 Feb 2026, 06:27
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Key Health Medical Aid's replyOfficial
18 Feb 2026, 06:47Dear Melany,
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_***.
Sincerely,
The KeyHealth team
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_***.
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply18 Feb 2026, 06:47
Official
Dear Melany,
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_***.
Sincerely,
The KeyHealth team
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_***.
Sincerely,
The KeyHealth team
Key Health Medical Aid's replyOfficial
18 Feb 2026, 07:54Dear Melany,
Kindly refer to the feedback e-mailed to you today, 2026/02/18.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
The KeyHealth team
Kindly refer to the feedback e-mailed to you today, 2026/02/18.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
The KeyHealth team
Key Health Medical Aid's reply18 Feb 2026, 07:54
Official
Dear Melany,
Kindly refer to the feedback e-mailed to you today, 2026/02/18.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
The KeyHealth team
Kindly refer to the feedback e-mailed to you today, 2026/02/18.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to *** or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on ***
Sincerely,
The KeyHealth team